|1. Dial Access Number, wait for a prompt.
2. Enter your PIN number and wait for the prompt.
(PLEASE NOTE: Balance quoted during calls is in Canadian dollars.)
3. Dial your destination number and press the pound (#) key for better connection.
-- For International Calls: 011 + Country Code + City Code + Phone Number
-- For calls to/within Canada and USA: 1 + Area Code + Phone Number
* If no connection is established in 20 seconds, hang up to avoid being charged for the call and dial again.
For questions regarding connection quality, please contact card's Technical Support. (The number is provided in the email with card's PIN and Dialing Instructions.)
For questions regarding sales or services, please contact us